An independent agency,
on your side.

Paradigm Insurance Agency is a Rochester-based independent agency built on a simple idea — clients deserve an advocate, not a salesperson. We represent multiple top-rated carriers so we can place you with the right one, every time.

mission

Company Mission

To make insurance clearer, more personal, and easier to manage for Rochester families and businesses.

Target, Vision & Goal

To be the local agency clients trust for thoughtful coverage, responsive service, and long-term protection

Dedicated Teams

A licensed local team focused on clear guidance, prompt support, and coverage built around your needs.

WHY US?

Why Choose Paradigm?

Discover the benefits of working with an independent agency focused entirely on your needs.

Access to Multiple Carriers
Competitive Comparison Shopping
Customized Coverage Plans
Unbiased, Independent Advice
Dedicated Team Support
Exclusive Team

Meet Our Professionals

Robert Piazza Palotto
Owner

Licensed to serve clients throughout New York, Robert believes that insurance should be clear, personal, and dependable. He partners with trusted insurance carriers to help clients protect what matters most—from homes and automobiles to businesses and valuable assets—while providing responsive service and long-term support.

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Anthony Griswold
Licensed Insurance Agent

Anthony Griswold is a trusted insurance professional with more than two decades of executive leadership, management consulting, and business transformation experience gained through distinguished roles with industry leaders including Paychex, IBM, and Xerox. Anthony believes that insurance should provide more than coverage—it should deliver confidence, security, and lasting peace of mind.

Ginger Shaffer
Chief Operations Officer (COO)
Aldrin Galang
Customer Service Representative
Nicole Curcio
Licensed Insurance Agent
Carriers we represent

A-rated carriers, one trusted agent.

A captive agent sells you one company's product. We're independent — meaning we represent you, not an insurance company. That gives us the freedom to compare coverage and pricing across the carriers below and beyond.

Unbiased advice — we work for you, not one carrier
Broader options across top-rated insurers
One local point of contact for every policy
By the numbers

Trusted, local, experienced

20+
Years in insurance
1,000+
Rochester clients served
10+
A-rated carriers
5★
Google client rating
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